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2 DAYS · FACE-TO-FACE · HODDESDON · 4 – 5 NOV 2026
This could be a useful next step if any of these sound like you.
Practise clear, respectful conversations with customers and colleagues.
Learn simple ways to ask questions when instructions or messages aren't clear.
Practise writing clear emails, notes and handover messages.

Two practical days where you’ll practise communication for realistic workplace situations.
You’ll also practise a short professional introduction or work-related explanation and plan your next step.
A practical two-day course designed to help you communicate more clearly and confidently in everyday workplace situations.


There are just a few things we need to check before we can confirm a funded place.
Apply online and ROMAN will check the important details before confirming your funded place.
Complete the short application and choose the course date that suits you.
We'll check your eligibility, suitability and course availability.
If everything is suitable, we'll confirm your place and tell you what happens next.
*Submitting an application does not automatically guarantee a funded place.*
Days, Course duration
Choose the date you would like before starting your application.
Here’s some more information about the course and what you can expect.
English for Work is a practical two-day Step2Skills course designed to help you communicate more effectively in workplace situations.
You'll practise understanding instructions and messages, speaking with customers and colleagues, asking for clarification and writing clear workplace emails and notes.
It is non-regulated Tailored Learning. It is not Functional Skills English, GCSE English or an ESOL qualification.
You'll practise understanding spoken and written workplace information, asking useful questions when something isn't clear and choosing the right tone for different situations.
You'll also practise communicating with colleagues and customers, handling misunderstandings respectfully, writing professional emails and handover notes and giving a short professional introduction or work-related explanation.
The course is face-to-face and practical.
You'll learn through examples, demonstrations, supported practice, workplace messages, discussions, role-play and short writing activities.
You can practise realistic workplace situations without having to reveal unnecessary personal information.
There is no external English exam.
Your tutor will look at the practical communication activities you complete during the course, including spoken interactions, workplace messages, emails and short explanations.
The course has five objectives and learners normally need to achieve at least four for overall course achievement.
Attendance alone does not automatically mean the course has been achieved.
Your progress and achievement are recorded through ROMAN's Step2Skills Record of Achievement process.
This is not a Functional Skills, GCSE, ESOL or Entry 3 qualification certificate.
You'll agree a realistic next step based on your goals.
That might include using your communication skills when looking for work, moving towards employment, further English or ESOL learning, Functional Skills where suitable, job-search support or sector training.

Yes. The learner course fee is £0 if you are eligible for a funded Step2Skills place.
No. You do not need a previous English qualification before applying.
No. English for Work is non-regulated Step2Skills Tailored Learning. It does not award a Functional Skills, GCSE or ESOL qualification.
No. There is no external English exam. Your progress is assessed through practical activities completed during the course.
No. Communication is assessed for things such as purpose, clarity, respect and whether it works for the situation - not because you have a particular accent, dialect or first language.
Choose your preferred course date and start your application.
© 2026 Roman Education & Careers Ltd. All rights reserved.