Developing Good Employee Relations

Course overview

Build practical workplace capability in Developing Good Employee Relations, with clear examples, structured learning and techniques that can be applied at work.

CPD & IIRSM Approved | 100% online| ‍ Enhance engagement, loyalty, and retention | Duration: 45 minutes

Course Overview: Strong employee relations are the backbone of a healthy and high-performing organisation. This CPD and IIRSM-approved course explores how to build, maintain, and improve workplace relationships that foster trust, motivation, and productivity across all levels of a business. Learners will gain a thorough understanding of employee relations strategies, including how to enhance communication, increase engagement, and support employee satisfaction through clear policies, effective performance management, and fair HR practices. From contracts to conflict resolution, this course provides a complete foundation for creating a positive workplace culture where people feel valued and heard.

Key Skills Gained:

• Understanding what good employee relations are and why they matter
• Building trust through leadership, transparency, and shared vision
• Strengthening HR’s role in fostering a positive work environment
• Developing and using employee handbooks and contracts effectively
• Motivating and recognising employees through performance management
• Handling complaints, discipline, and negativity with fairness and consistency
• Improving retention and morale through strong team relationships

Course Modules:

Learning Objectives: By the end of this course, learners will be able to: Define employee relations and identify their impact on business outcomes Use HR tools to improve engagement, morale, and communication Build a fair and proactive approach to managing staff performance and concerns Encourage a respectful and cooperative workplace culture Reduce turnover and conflict by creating trust-based management practices

Target Audience:

• Line managers and team leaders
• HR professionals and business owners
• Supervisors and performance managers
• Anyone responsible for employee wellbeing and engagement

System Requirements:

• Browser: Latest version of Chrome, Firefox, Edge, or Safari
• Video: Up-to-date video drivers
• Memory: 1GB+ RAM
• Internet: Broadband connection (3Mb+ recommended)

Enrol now or contact us for team or group training packages

UK guidance and good-practice context

Workplace learning should reflect current employment law and good practice, including fair treatment, effective management and constructive conflict handling.

Important: This course supports knowledge and awareness. It does not replace site-specific risk assessments, employer procedures, competent supervision or role-specific practical training where these are required.